iPadpro_2

Downloading Your Stored Apple Information

Did you know that you are able to view all of your old Apple downloads, such as books and music, as well as past devices you’ve purchased? What Apple doesn’t do is store your personal information such as emails and locations. Aside from downloads, a log is kept about customer support queries for each time you reach out to ask any questions about your device or other Apple products.

Apple’s privacy response explains why they do not store other personal information here:

“Apple has always placed a priority on protecting our customers’ personal data, and we don’t collect or maintain a mountain of personal details about our customers in the first place. There are certain categories of information which we do not provide to law enforcement or any other group because we choose not to retain it. For example, conversations which take place over iMessage and FaceTime are protected by end-to-end encryption so no one but the sender and receiver can see or read them. Apple cannot decrypt that data. Similarly, we do not store data related to customers’ location, Map searches or Siri requests in any identifiable form.”

How to Download Your Apple Archive:

  • Go to Apple’s Privacy Policy page (https://www.apple.com/legal/privacy/en-ww/)
  • Scroll down to the section titled “Access to Personal Information.” It’s worth reading and says explains that Apple will provide you with a copy of the information it holds if you request it.
  • Click the “Privacy Contact Form” link.
  • Choose your language.
  • Select “I have a question about privacy issues” from the drop-down box.
  • Fill in your first and last name, email, subject and comments. I noted that I was requesting a copy of my personal information in the comments field.
  • Click submit.

After this, you’ll need to wait for Apple’s privacy team to contact you to; they will request some of the same personal information above, in addition to your Apple ID, a registered product serial number and a previous AppleCare support case number in order to verify your identity.

iPadpro_2

“Do Not Disturb While Driving” Feature Helps Bad Habits

According to EverQuote’s Safe Driving Report, there are about 92% of US drivers that use their phone while driving, while about 88 seconds are spent on mobile devices during an average 21-minute ride.

To change this dangerous habit that almost every driver has, Apple created a new “Do Not Disturb While Driving” feature, which had launched with its iOS 11 update in September 2017. From September to October, about 80% of drivers used this feature, although 27% of users disabled it after the initial use. This feature works by blocking all notifications from appearing onscreen while the user is driving, until they reach their destination. This way, drivers are less inclined to look at their phones because they cannot see their notifications.

Due to users taking advantage of this feature, the phone usage while driving decreased about 8%. Although it wasn’t a significant decrease, the iPhone feature is helping drivers stop their bad habits of checking their texts, email and social media, which decreases the number accidents caused by phone usage while driving.

iPadpro_2

Apple’s New (PRODUCT)RED Release

Beginning April 10th, customers will be able to pre-order the newest addition to the iPhone family, the red iPhone 8 and 8 Plus; the phone will be available in stores on April 13th. Aside from the new devices, Apple will also be releasing new accessories as part of the (PRODUCT)RED line, including a red iPhone X Leather Folio. Although not stated an exact amount, a portion of proceeds for all (PRODUCT)RED purchases will go directly to Global Fund HIV/AIDS grants that provide testing, counseling, treatment and prevention programs. According to Apple.com,  Apple has donated more than $160 million to the Global Fund since their initial partnering with (RED) in 2006. 

Apple’s vice president of Product Marketing Greg Joswiak commented on the new line, “This special edition (PRODUCT)RED iPhone features a stunning red and black color combination and also offers customers the opportunity to make an impact in fighting the spread of HIV and AIDS. iPhone 8 and iPhone 8 Plus improve on everything we love about iPhone, including Retina HD displays that are more beautiful than ever, the most powerful and smartest chip ever in a smartphone with the A11 Bionic and more advanced cameras for unbelievable photos and videos. We are proud to support (RED) with this bold new iPhone and hope customers think it is as special as we do.”

As far as pricing, the red iPhone 8 and 8 Plus range from $699 to $949, depending on model and storage; these are the same prices Apple charges for their iPhone 8 and 8 Plus in other colors.

iPadpro_2

Apple Watch vs. Wear OS

Wear OS, originally known as Android Wear, may be winning the battle of the smartwatch over Apple. Here are some differences between the two that can help you decide on which smartwatch to purchase:

  1. Compatibility – With the Apple Watch, only iPhone users are able to sport this smartwatch. Comparing it to a Wear OS watch, such as a Fossil Q smartwatch, both Android and iPhone users are able to connect their phones. This means no having to switch to an iPhone if you love your Android and want a smartwatch!
  2. Design – The Apple Watch’s design is consistent through each of their models, with a choice of a 38 mm or 42 mm case and different interchangeable straps. The main criticism of the Apple Watch’s design is that it is square, although some people don’t mind it. As far as a Wear OS watch, you’ll have the option to choose if you prefer either a circular or square case, although a majority of them now are circular. For band options, Apple Watch straps are sometimes more difficult to find than Wear OS bands; many watches will fit with any band of a certain width.
  3. Screen and battery life – Because designers have learned not everyone has the same size wrist, there are more screen size options when it comes to the Wear OS smartwatches, even from the same watch company. The Apple Watch, however, as mentioned above, is only available in a 38 mm and a 42 mm case, which still may be too big or too small for some wrist sizes. As far as battery life, both will have an expected one or two days, depending on usage.
  4. Tracking – With features such as Medical ID and ResearchKit, GPS and waterproofing, the Apple Watch is heavily pitched as a fitness device. Aside from Apple’s own tracking apps, users have the option download third-party running apps, such as Strava and Runkeeper. As far as Wear OS devices, users are able to track their fitness and sleep, however, heart rate monitoring is still in the works for many companies who carry Wear OS watches.

These are just some of the comparisons for the Apple Watch and Wear OS devices, but always do your own research before jumping into buying your new smartwatch so you get the watch that suits you best!

If you or someone you know is not satisfied with their Apple Watch and is looking to sell it, call us at 212.840.0415 or visit http://www.sellmymac.com/sell.